Project overview
Zuora helps power subscriptions for businesses. They are an expanding business looking for new hires.
Zuora’s Career pages provide a platform for future employees to search and apply for positions at Zuora.
Role
Freelance UX Designer
Client
Zuora
Collaborated with:
Project Managers
Developers
Head of Design
Specialties:
Market Research
Interaction Design
Responsive Web Design
Prototyping
Year
2020
THE GOAL
Help potential hires match and apply to available positions at Zuora.
The User
User goals
Search jobs
Find the job description
Apply to the job
Determine if Zuora is the right fit
Problem
Job filtering experience was not accurate, and career pages did not reflect the companies diversity and great benefits of working at Zuora.
Assumptions
Users are looking for a job
Users can come from a job board, recruiter, or the Zuora homepage
Constraints
Key Search was not available
No team pages
No audience-specific content
Requirements
Design the job search, application, and working at Zuora pages
The search tool must be easy to use and accurate
Job selection must include team and location drop-downs above the fold
The career pages will be a sub-domain
The job description and application form fill must be on the same page
Represents Zuora’s brand and culture
User Flows
While creating user-flows, I envision how a user would utilize the application. I think about all the different ways a user could achieve a goal, then cross off unnecessary steps to simplify the experience.
Hand-drawn wireframes
I sketch wireframes to layout and order information.
Using the hand-drawn wireframes, I developed screen flows to understand how users interact with the site.
Digital wireframes
Below are the original wireframes sent to the Zuora team as a framework for the final mockups.
Implementing feedback
I implemented feedback from the project managers and head of design to enhance the next stage of the mockups.
Hand-Off
After speaking with developers, I separated the job search function from the job description page.
Job search and description
Job search separated
Responsive design
I designed mobile-first for sections with more intricate interaction, such as the Job Search page.
Finals
I delivered mobile prototypes and mockups for the entire job search experience.
Desktop
I delivered mockups and prototypes for the desktop experience.
In addition to the job search experience, I provided final mockups for the Careers Home and Working at Zuora pages.
Careers Home Page
Working at Zuora Page